Flexible Query Answering Systems (FQAS) is the premier conference focusing on the key issue in the information society of providing easy, flexible, and intuitive access to information to everybody. In targeting this issue, the conference draws on several research areas, such as information retrieval, database management, information filtering, knowledge representation, soft computing, management of multimedia information, and human-computer interaction. The conference provides a unique opportunity for researchers, developers and practitioners to explore new ideas and approaches in a multidisciplinary forum. The previous FQAS events were held in 1994, 1996, 1998, 2000, 2002, 2004, 2006, and 2009.